HILLCREST CENTRE FOR HEALTH
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                                                                                          Frequently Asked Questions

                                                                                                                   Don’t see the answer to your question here? Please contact us, and we’ll be happy to help!

                                                                                          Naturopathic Medicine FAQs
                                                                                          What is Naturopathic Medicine?
                                                                                          What is a Naturopathic Doctor?
                                                                                          What training do Naturopathic Doctors have?
                                                                                          How do you choose a regulated Naturopathic Doctor? 

                                                                                          Is Homeopathic Medicine different from Naturopathic Medicine?What do Naturopathic Doctors use as forms of treatment? 
                                                                                          What do Naturopathic Doctors treat? 
                                                                                          Can I see a Naturopathic Doctor and a Medical Doctor at the same time?
                                                                                          Can I use Naturopathic Medicine if I'm on prescription medication?
                                                                                          Is Naturopathic Medicine covered by OHIP or Extended Health Insurance? What should I expect during a naturopathic visit?Are you accepting new patients? How can I refer friends and family?



                                                                                          Acupuncture FAQs
                                                                                          What is Acupuncture? How does it work?What is Acupuncture used for?
                                                                                          I know Acupuncture involves needles. Does it hurt?
                                                                                          Besides needles, what are other treatment options?
                                                                                          What is acupressure?
                                                                                          What is moxibustion?What is cupping?
                                                                                          Are there other specialized uses for acupuncture? Is acupuncture safe?What should I expect on my first visit?How often will I need to come in for treatment?
                                                                                          What should I expect after a treatment?
                                                                                          Is Acupuncture covered by OHIP or Extended Health Insurance?



                                                                                          Psychotherapy FAQs
                                                                                          What is psychotherapy?Why do people seek counselling?
                                                                                          Will it work for me?What can I expect in a session?
                                                                                          What are the benefits of working with a psychotherapist?
                                                                                          How will I feel during therapy?
                                                                                          Will I need to stop medication?Can I stop if I feel it's not working?What kind of records are kept?What about vacations and canceled sessions?When will I no longer need psychotherapy?I know people what have been in psychotherapy for years. Does that mean that they are not getting better?Is Psychotherapy covered by OHIP or Extended Health Insurance?



                                                                                          Massage Therapy FAQs
                                                                                          What is massage therapy?
                                                                                          What does massage therapy treat?What are the effects of chronic muscle tension?How are Registered Massage Therapists trained?What should I expect during my first visit? Where will my massage session take place? 

                                                                                          What do I wear during the massage? 
                                                                                          What do I do during a massage therapy treatment?

                                                                                          How will a massage feel? Does massage therapy hurt? 
                                                                                          What if the pressure isn't deep enough?Can I ask my massage therapist to make adjustments for my comfort?
                                                                                          Will the massage oils used make me break-out? 
                                                                                          Is a massage always appropriate? 
                                                                                          How long will a massage treatment last?

                                                                                           How will I feel after the massage therapy treatment? 
                                                                                          Is Massage Therapy covered by OHIP or Extended Health Insurance?



                                                                                          General FAQs

                                                                                          When do you pay for your visit?
                                                                                          What payment methods do you accept?

                                                                                          I have extended health coverage, how do I submit my claim?
                                                                                          What happens if I need to cancel my appointment?

                                                                                          What are your Clinic Policies?Will my information be shared with anyone?
                                                                                          Why are some products I use not in your Health Boutique?
                                                                                          Why are some of your brands difficult to find?
                                                                                          How do you choose which products to carry in your Health Boutique?
                                                                                          Do you custom compound herbal remedies?
                                                                                          832 St Clair Ave W., Toronto, ON M6C 1C1 Tel: 416-651-6602 Fax: 416-651-9058